Luxury Concierge Membership
Your lifestyle manager for luxury home care, organization, and personalized concierge support.
Service Description
Weekly White Glove Home Reset™ Our premium detailed cleaning service includes: • Dusting all accessible surfaces • Vacuuming carpets and rugs • Sweeping and mopping floors • Kitchen countertop cleaning • Sink cleaning • Appliance exterior cleaning • Bathroom cleaning and sanitizing • Toilet cleaning • Shower and tub cleaning • Mirror cleaning • Trash removal • Bed making (if linens are provided) PLUS • Baseboards • Interior windows • Window sills • Ceiling fans • Light fixtures • Doors and door frames • Cabinet fronts • Refrigerator interior and exterior • Microwave interior • Oven exterior and light interior cleaning • Detailed kitchen cleaning • Detailed bathroom sanitization • Furniture dusting • Decorative item dusting • Vacuum under furniture (accessible areas) • Detailed floor cleaning • Laundry folding • Linen refresh • Home fragrance refresh (upon request) Household Organization • Home organization • Closet organization • Pantry organization • Kitchen organization • Home office organization Personal Concierge Services • Weekly grocery shopping • Personal shopping • Prescription pickup • Returns and exchanges • Dry cleaning pickup and drop-off • Gift shopping Lifestyle Management • Appointment scheduling • Waiting for deliveries or repair technicians • Vendor coordination • Vehicle maintenance coordination • Car detailing coordination • Travel packing and unpacking • House sitting • Pet sitting (day visits) • Holiday decorating • Event preparation • Business organization Membership Benefits • Weekly concierge visits (up to 10 hours per visit) • Priority scheduling • Concierge phone support • Priority text communication during business hours • One complimentary Move-In or Move-Out Concierge Project per year • Personalized lifestyle management The Luxury Concierge Experience Imagine coming home to a beautifully maintained home, your errands completed, groceries stocked, appointments scheduled, and your household running effortlessly. While you focus on your career, family, or simply enjoying life, we handle the details with professionalism, discretion, and our signature White Glove Service. Quality of Life. Peace of Mind. Time Back.
Cancellation Policy
Membership Policy Welcome to The Concierge Collection. Our memberships are designed to provide priority access, personalized service, and a luxury concierge experience. Memberships are billed automatically once per month using the payment method on file. Membership fees are non-refundable, as they reserve dedicated time and availability exclusively for our members. Members receive priority scheduling based on their selected membership plan. If you need to reschedule a visit, simply notify us as soon as possible. We will gladly work with you to reschedule your appointment based on the next available opening. There are no cancellation or rescheduling fees for membership appointments. Membership services are intended to be used within the current billing cycle. While we will make every reasonable effort to reschedule missed appointments, services do not automatically roll over into future months unless a service credit has been issued by Ms Kee's Concierge Services. If Ms Kee's Concierge Services must reschedule your appointment, we will contact you promptly and offer the next available appointment. If we are unable to provide your service within your current billing cycle due to our availability, a service credit will be applied to your account for future use. Members may upgrade, downgrade, or cancel their membership at any time before their next billing date. Any changes will become effective with the following billing cycle. Membership fees already processed are non-refundable. Our commitment is simple: to provide every member with exceptional White Glove service, professional communication, reliability, and peace of mind—because your time matters.