Elite Household Manager Membership
Private household management with personalized concierge services and White Glove support.
Service Description
Your Membership Includes ✨ Two Weekly White Glove Home Resets™ Our premium White Glove Home Reset includes: • Dusting all accessible surfaces • Vacuuming carpets and rugs • Sweeping and mopping floors • Kitchen countertop cleaning • Sink cleaning • Appliance exterior cleaning • Bathroom cleaning and sanitizing • Toilet cleaning • Shower and tub cleaning • Mirror cleaning • Trash removal • Bed making (if linens are provided) PLUS • Baseboards • Interior windows • Window sills • Ceiling fans • Light fixtures • Doors and door frames • Cabinet fronts • Refrigerator interior and exterior • Microwave interior • Oven exterior and light interior cleaning • Detailed kitchen cleaning • Detailed bathroom sanitization • Furniture dusting • Decorative item dusting • Vacuum under furniture (accessible areas) • Detailed floor cleaning • Laundry folding • Linen refresh • Home fragrance refresh (upon request) Household Organization • Whole-home organization • Closet organization • Pantry organization • Kitchen organization • Home office organization • Seasonal organization • Quarterly closet refresh Personal Concierge Services • Unlimited grocery shopping • Unlimited personal shopping • Prescription pickup • Returns & exchanges • Dry cleaning pickup & drop-off • Gift shopping • Holiday shopping Lifestyle Management • Appointment scheduling • Household calendar management • Family scheduling • Vendor coordination • Waiting for deliveries • Waiting for repair technicians • Vehicle maintenance coordination • Car detailing coordination • Travel planning • Travel packing & unpacking • Travel return-home setup • House sitting • Pet sitting • Holiday decorating • Event preparation • Business organization Exclusive Member Privileges • Two concierge visits per week • Dedicated Lifestyle Manager • Priority scheduling • Concierge phone support • Priority text communication • Emergency concierge requests • Personalized household planning • VIP member support • Customized concierge requests The Elite Experience Imagine never worrying about your household responsibilities again. Your home is beautifully maintained, your calendar is organized, your errands are completed, your groceries are stocked, and every detail is handled with professionalism and discretion. While you focus on your career, your family, and enjoying life, your dedicated lifestyle manager ensures your household runs effortlessly.
Cancellation Policy
Membership Policy Welcome to The Concierge Collection. Our memberships are designed to provide priority access, personalized service, and a luxury concierge experience. Memberships are billed automatically once per month using the payment method on file. Membership fees are non-refundable, as they reserve dedicated time and availability exclusively for our members. Members receive priority scheduling based on their selected membership plan. If you need to reschedule a visit, simply notify us as soon as possible. We will gladly work with you to reschedule your appointment based on the next available opening. There are no cancellation or rescheduling fees for membership appointments. Membership services are intended to be used within the current billing cycle. While we will make every reasonable effort to reschedule missed appointments, services do not automatically roll over into future months unless a service credit has been issued by Ms Kee's Concierge Services. If Ms Kee's Concierge Services must reschedule your appointment, we will contact you promptly and offer the next available appointment. If we are unable to provide your service within your current billing cycle due to our availability, a service credit will be applied to your account for future use. Members may upgrade, downgrade, or cancel their membership at any time before their next billing date. Any changes will become effective with the following billing cycle. Membership fees already processed are non-refundable. Our commitment is simple: to provide every member with exceptional White Glove service, professional communication, reliability, and peace of mind—because your time matters.